Policy details

Change log

CHANGE LOG

Change log

Today

Current version

Dec 16, 2019
Sep 3, 2019

Policy Rationale

After consulting with outside experts from around the world, we are consolidating several existing exploitation policies, that were previously housed in different sections of the Community Standards into one dedicated section that focuses on human exploitation and captures a broad range of harmful activities that may manifest on our platform. Experts think and talk about these issues under one umbrella human exploitation.

In an effort to disrupt and prevent harm, we remove content that facilitates or coordinates the exploitation of humans, including human trafficking. We define human trafficking as the business of depriving someone of liberty for profit. It is the exploitation of humans in order to force them to engagein commercial sex, labor or other activities against their will. It relies on deception, force and coercion, and degrades humans by depriving them of their freedom while economically or materially benefiting others.

Human trafficking is multi-faceted and global; it can affect anyone regardless of age, socioeconomic background, ethnicity, gender or location. It takes many forms, and any given trafficking situation can involve various stages of development. By the coercive nature of this abuse, victims cannot consent.

While we need to be careful not to conflate human trafficking and smuggling, they can be related and exhibit overlap. The United Nations defines human smuggling as the procurement or facilitation of illegal entry into a state across international borders. Without necessity for coercion or force, it may still result in the exploitation of vulnerable individuals who are trying to leave their country of origin, often in pursuit of a better life. Human smuggling is a crime against a state, relying on movement, and human trafficking is a crime against a person, relying on exploitation.

Do not post:

Content or exhibited behavior that may lead to human exploitation, which includes any of the following:

  • Sex trafficking, covering minors and adults.
  • The sale of children for illegal adoption.
  • Orphanage trafficking and orphanage volun-tourism.
  • Forced marriages.
  • Labor exploitation (including bonded labor).
  • Domestic servitude.
  • Non-regenerative organ trafficking.
  • Forced criminal activity (e.g. forced begging, forced drug trafficking).
  • Recruitment of child soldiers.

Content geared towards the:

  • Recruitment of potential victims through force, fraud, coercion, enticement, deception, blackmail or other non-consensual acts.
  • Facilitation of human exploitation by coordinating, transporting, transferring, harboring or brokering of victims prior or during the exploitation.
  • Exploitation of humans by promoting, depicting or advocating for it.

Content that offers to provide or facilitate human smuggling

Policy Rationale

Bullying and harassment happen in many places and come in many different forms from making threats and releasing personally identifiable information to sending threatening messages and making unwanted malicious contact. We do not tolerate this kind of behavior because it prevents people from feeling safe and respected on Facebook.

We distinguish between public figures and private individuals because we want to allow discussion, which often includes critical commentary of people who are featured in the news or who have a large public audience. For public figures, we remove attacks that are severe as well as certain attacks where the public figure is directly tagged in the post or comment.

For private individuals, our protection goes further: We remove content that's meant to degrade or shame, including, for example, claims about someone's sexual activity. We recognize that bullying and harassment can have more of an emotional impact on minors, which is why our policies provide heightened protection for users between the ages of 13 and 18.

Context and intent matter, and we allow people to post and share if it is clear that something was shared in order to condemn or draw attention to bullying and harassment. In certain instances, we require self-reporting because it helps us understand that the person targeted feels bullied or harassed. In addition to reporting such behavior and content, we encourage people to use tools available on Facebook to help protect against it.

We also have a Bullying Prevention Hub, which is a resource for teens, parents, and educators seeking support for issues related to bullying and other conflicts. It offers step-by-step guidance, including information on how to start important conversations about bullying. Learn more about what we are doing to protect people from bullying and harassment here.

Do not:

Repeatedly contact someone in a manner that is:

  • Unwanted or
  • Sexually harassing or
  • Directed at a large number of individuals with no prior solicitation

Target anyone maliciously by:

  • Attacking them based on their status as a victim of sexual assault, sexual exploitation, or domestic abuse
  • Calling for self-injury or suicide of a specific person, or group of people
  • Attacking them through derogatory terms related to sexual activity (e.g. whore, slut)
  • Posting content about a violent tragedy, or victims of violent tragedies that include claims that a violent tragedy did not occur
  • Posting content about victims or survivors of violent tragedies by name or by image, with claims that they are
    • Acting/pretending to be a victim of an event
    • Otherwise paid or employed to mislead people about their role in the event
  • Threaten to release an individual's private phone number, residential address, or email address
  • Creating or posting content to Pages or Groups that are dedicated to attacking individual(s) by, for example
    • Calling for death or serious disease or disability
    • Making statements of intent of advocating to engage in sexual activity
    • Claims about sexually transmitted diseases
  • Sending messages that contain the following attacks when aimed at an individual or group of individuals in the thread
    • Targeted cursing
    • Calls for death, serious disease or disability, or physical harm

Target another private individual, or public figure who is a minor, with:

  • Calls for death or serious disease or disability
  • Claims about sexual activity or sexually transmitted diseases
  • Pages or Groups created to attack through:
    • Targeted cursing
    • High-severity physical descriptions
    • Claims about religious identity or blasphemy
    • Expressions of contempt or disgust

Target public figures by purposefully exposing them to:

  • For adults
    • Calls for death or serious disease or disability
    • Statements of intent to engage in a sexual activity or advocating to engage in a sexual activity
    • Claims about sexually transmitted disease
    • Content that praises, celebrates, or mocks their death
  • For minors
    • Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior or to an inanimate object (“cow," “monkey” “potato”)
    • Content manipulated to highlight, circle, or otherwise negatively draw attention to specific physical characteristics (nose, ear, etc.)

Target private individuals or involuntary minor public figureswith:

  • Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior or to an inanimate object (“cow," “monkey” “potato”)
  • Content manipulated to highlight, circle, or otherwise negatively draw attention to specific physical characteristics (nose, ear, etc.)
  • Attacks through negative physical descriptions
  • Content that ranks individuals on physical appearance or personality
  • Content that depicts others in the process of, or right after menstruating, urinating, vomiting, or defecating where context further degrades the individual or contains an expression of disgust
  • Physical bullying where the context further degrades the individual
  • In addition to the above, attacks through Pages or Groups:
    • Negative character or ability claims
    • Self-referential bullying; Only if the Object targets more than 1 private individual
  • Content that praises, celebrates, or mocks their death

Target private adults (who must self-report) or any private minors or involuntary minor public figureswith:

  • Targeted cursing
  • Claims about romantic involvement, sexual orientation or gender identity
  • Content questioning hygiene
  • Coordination, advocation, or promotion of exclusion
  • Negative character or ability claims, except in the context of criminal allegations against adults
  • Expressions of contempt or disgust, except in the context of criminal allegations against adults

Target private individuals who are minors with:

  • Allegations about criminal or illegal behavior
  • Videos of physical bullying or violence against minors in a fight context shared in a non-condemning context

Target private individuals (who must self-report) with:

  • Self-referential bullying
  • Unwanted manipulated imagery
  • Comparison to other public, fictional or private individuals on the basis of physical appearance
  • Claims about religious identity or blasphemy, except in at-risk countries where the Violence and Incitement policy should be applied
  • Comparisons to animals or insects that are not culturally perceived as intellectually or physically inferior (“tiger," “lion")
  • Neutral or positive physical descriptions
  • Non-negative character or ability claims
  • Any bullying or harassment violation, when shared in an endearing context
  • Attacks through derogatory terms related to a lack of sexual activity

For the following content, we include a warning screen so that people are aware the content may be disturbing:

Videos of physical bullying or violence against minors in a fight context shared with a condemning caption

Section 10: Human Exploitation (New):

Policy Rationale

After consulting with outside experts from around the world, we are consolidating several existing exploitation policies that were previously housed in different sections of the Community Standards into one dedicated section that focuses on human exploitation and captures a broad range of harmful activities that may manifest on our platform. Experts think and talk about these issues under one umbrella — human exploitation.

In an effort to disrupt and prevent harm, we remove content that facilitates or coordinates the exploitation of humans, including human trafficking. We define human trafficking as the business of depriving someone of liberty for profit. It is the exploitation of humans in order to force them to engagein commercial sex, labor, or other activities against their will. It relies on deception, force and coercion, and degrades humans by depriving them of their freedom while economically or materially benefiting others.

Human trafficking is multi-faceted and global; it can affect anyone regardless of age, socioeconomic background, ethnicity, gender, or location. It takes many forms, and any given trafficking situation can involve various stages of development. By the coercive nature of this abuse, victims cannot consent.

While we need to be careful not to conflate human trafficking and smuggling, the two can be related and exhibit overlap. The United Nations defines human smuggling as the procurement or facilitation of illegal entry into a state across international borders. Without necessity for coercion or force, it may still result in the exploitation of vulnerable individuals who are trying to leave their country of origin, often in pursuit of a better life. Human smuggling is a crime against a state, relying on movement, and human trafficking is a crime against a person, relying on exploitation.

Do not post:

Content or exhibit behavior that may lead to human exploitation, which includes any of the following:

  • Sex Trafficking, covering minors and adults
  • The sale of children for illegal adoption
  • Orphanage Trafficking and Orphanage Volun-tourism
  • Forced Marriages
  • Labor Exploitation (incl. bonded labor)
  • Domestic Servitude
  • Non-regenerative Organ Trafficking
  • Forced Criminal Activity (e.g. forced begging, forced drug trafficking)
  • Recruitment of Child Soldiers

Content geared towards the:

  • Recruitment of potential victims through force, fraud, coercion, enticement, deception, blackmail or other non-consensual acts.
  • Facilitation of human exploitation by coordinating, transporting, transferring, harboring or brokering of victims prior or during the exploitation.
  • Exploitation of humans by promoting, depicting, or advocating for it.

Content that offers or assists in smuggling of humans

User experiences

See some examples of what enforcement looks like for people on Facebook, such as: what it looks like to report something you don’t think should be on Facebook, to be told you’ve violated our Community Standards and to see a warning screen over certain content.

Note: We’re always improving, so what you see here may be slightly outdated compared to what we currently use.

Reporting
1
Universal entry point

We have an option to report, whether it’s on a post, a comment, a story, a message or something else.

2
Get started

We help people report things that they don’t think should be on our platform.

3
Select a problem

We ask people to tell us more about what’s wrong. This helps us send the report to the right place.

4
Report submitted

After these steps, we submit the report. We also lay out what people should expect next.

Post-report communication
1
Update via notifications

After we’ve reviewed the report, we’ll send the reporting user a notification.

2
More detail in the Support Inbox

We’ll share more details about our review decision in the Support Inbox. We’ll notify people that this information is there and send them a link to it.

3
Appeal option

If people think we got the decision wrong, they can request another review.

4
Post-appeal communication

We’ll send a final response after we’ve re-reviewed the content, again to the Support Inbox.

Takedown experience
1
Immediate notification

When someone posts something that violates our Community Standards, we’ll tell them.

2
Additional context

We’ll also address common misperceptions around enforcement.

3
Explain the policy

We’ll give people easy to understand explanations about why their content was removed.

4
Ask for input

After we’ve established the context for our decision and explained our policy, we’ll ask people what they'd like to do next, including letting us know if they think we made a mistake.

5
Tell us more

If people disagree with the decision, we’ll ask them to tell us more.

6
Set expectations

Here, we set expectations on what will happen next.

Warning screens
1
Warning screens in context

We cover certain content in News Feed and other surfaces, so people can choose whether to see it.

2
More information

In this example, we give more context on why we’ve covered the photo with more context from independent fact-checkers

Enforcement

We have the same policies around the world, for everyone on Facebook.

Review teams

Our global team of over 15,000 reviewers work every day to keep people on Facebook safe.

Stakeholder engagement

Outside experts, academics, NGOs and policymakers help inform the Facebook Community Standards.