Policy details

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CHANGE LOG

Change log

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Policy Rationale

Authenticity is the cornerstone of our community. We believe that authenticity helps create a community where people are accountable to each other, and to Facebook, in meaningful ways. We want to allow for the range of diverse ways that identity is expressed across our global community, while also preventing impersonation and identity misrepresentation. That is why we require people to connect on Facebook using the name they go by in everyday life. Our authenticity policies are intended to create a safe environment where people can trust and hold one another accountable.

In order to maintain a safe environment and empower free expression, we remove accounts that are harmful to the community, including those that compromise the security of other accounts and our services. We have built a combination of automated and manual systems to block and remove accounts that are used to persistently or egregiously abuse our Community Standards.

Because account level removal is a severe action, whenever possible, we aim to give our community a chance to learn our rules and follow our Community Standards. Penalties, including account disables, are designed to be proportionate to the severity of the violation and the risk of harm posed to the community. Continued violations, despite repeated warnings and restrictions, or violations that pose severe safety risks will lead to an account being disabled.

We do not allow the use of our services and will disable accounts if you:

  • Severely violate our Community Standards.
  • Persistently violate our Community Standards.
  • Represent Dangerous Individuals or Organizations.
  • Create or use an account that demonstrates an intent to violate our Community Standards.
  • Create an account, Page, Group or Event to evade our enforcement actions, including creating an account to bypass a restriction or after we have disabled your previous account, Page, Group or Event.
  • Impersonate others by:
    • Using their photos with the explicit aim to deceive others.
    • Creating an account assuming to be or speak for another person or entity.
    • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Are under 13 years old.
  • Are a convicted sex offender.
  • Are prohibited from receiving our products, services or software under applicable laws.

In certain cases, such as those outlined below, we will seek further information about an account before taking actions ranging from temporarily restricting accounts to permanently disabling them.

  • Accounts misrepresenting their identity (Facebook and Messenger only) by:
    • Using a name that does not abide by our name policies.
    • Providing a false date of birth.
    • Creating a single account that represents or is used by more than one person.
    • Maintaining multiple accounts as a single user.
  • Compromised accounts.
  • Empty accounts with prolonged dormancy.

We do not allow the use of our services and will disable accounts if you:

  • Severely violate our Community Standards.
  • Persistently violate our Community Standards.
  • Represent Dangerous Individuals or Organizationsour Community Standards.
  • Create or use an account that demonstrates an intent to violate our Community Standards.
  • Create an account, page, group or event to evade our enforcement actions, including creating an account to bypass a restriction or after we’ve disabled your previous account, page, group or event.
  • Impersonate others by :
    • Using their photos with the explicit aim to deceive others.
    • Creating an account assuming to be or speak for another person or entity.
    • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Are under 13 years old.
  • Are a convicted sex offender.
  • Are prohibited from receiving our products, services or software under applicable laws.

In certain cases, such as those outlined below, we will seek further information about an account before taking actions ranging from temporarily restricting accounts to permanently disabling them.

  • Accounts misrepresenting their identity (Facebook and Messenger only) by:
    • Using a name that does not abide by our name policies.
    • Providing a false date of birth.
    • Creating a single account that represents or is used by more than one person.
    • Maintaining multiple accounts as a single user.
  • Compromised accounts.
  • Empty accounts with prolonged dormancy.

Policy Rationale

Authenticity is the cornerstone of our community. We believe that authenticity helps create a community where people are more accountable for their statements and actions when they use their authentic identities.to each other, and to Facebook, in meaningful ways. We want to allow for the range of diverse ways that identity is expressed across our global community, while also preventing impersonation and identity misrepresentation. That's why we require people to connect on Facebook using the name they go by in everyday life. Our authenticity policies are intended to create a safe environment where people can trust and hold one another accountable.

In order to maintain a safe environment and empower free expression, we remove accounts that are harmful to the community, including those that compromise the security of other accounts and our services. We have built a combination of automated and manual systems to block and remove accounts that are used to persistently or egregiously abuse our Community Standards.

Because account level removal is a severe action, whenever possible, we aim to give our community a chance to learn our rules and follow our Community Standards. Penalties, including account disables, are designed to be proportionate to the severity of the violation and the risk of harm posed to the community. Continued violations, despite repeated warnings and restrictions, or violations that pose severe safety risks will lead to an account being disabled.

Do not:We do not allow the use of our services and will disable accounts if you:

Misrepresent your identity by

  • Using a name that does not abide by our name policies (not applicable to Instagram)
  • Providing a false date of birth

Misuse our products by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts (not applicable to Instagram)
  • Creating inauthentic profiles
  • Sharing an account with any other person (not applicable to Instagram)
  • Creating another Facebook or Instagram account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.

  • Severely violate our Community Standards.
  • Persistently violate our Community Standards.
  • Represent Dangerous Individuals or Organizations our Community Standards.
  • Create or use an account that demonstrates an intent to violate our Community Standards.
  • Create an account, page, group or event to evade our enforcement actions, including creating an account to bypass a restriction or after we’ve disabled your previous account, page, group or event.
  • Impersonate others by :
    • Using their photos with the explicit aim to deceive others.
    • Creating an account assuming to be or speak for another person or entity.
    • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Are under 13 years old.
  • Are a convicted sex offender.
  • Are prohibited from receiving our products, services or software under applicable laws.

In certain cases, we will seek further information about an account before taking actions ranging from temporarily restricting accounts to permanently disabling them.

  • Accounts misrepresenting their identity (Facebook and Messenger only) by:
    • Using a name that does not abide by our name policies.
    • Providing a false date of birth.
    • Creating a single account that represents or is used by more than one person.
    • Maintaining multiple accounts as a single user.
  • Compromised accounts.
  • Empty accounts with prolonged dormancy.

Policy Rationale

Authenticity is the cornerstone of our community. We believe that authenticity helps create a community where people are accountable to each other, and to Facebook, in meaningful ways. We want to allow for the range of diverse ways that identity is expressed across our global community, while also preventing impersonation and identity misrepresentation. That is why we require people to connect on Facebook using the name they go by in everyday life. Our authenticity policies are intended to create a safe environment where people can trust and hold one another accountable.

In order to maintain a safe environment and empower free expression, we remove accounts that are harmful to the community, including those that compromise the security of other accounts and our services. We have built a combination of automated and manual systems to block and remove accounts that are used to persistently or egregiously abuse our Community Standards.

Because account level removal is a severe action, whenever possible, we aim to give our community a chance to learn our rules and follow our Community Standards. Penalties, including account disables, are designed to be proportionate to the severity of the violation and the risk of harm posed to the community. Continued violations, despite repeated warnings and restrictions, or violations that pose severe safety risks will lead to an account being disabled.

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies (not applicable to Instagram)
  • Providing a false date of birth

Misuse our products by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts (not applicable to Instagram)
  • Creating inauthentic profiles
  • Sharing an account with any other person (not applicable to Instagram)
  • Creating another Facebook or Instagram account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content's origin, if:
    • The entity or an authorized representative objects to the content, and
    • Can establish a risk of harm to members of the public.

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies(not applicable to Instagram)
  • Providing a false date of birth

Misuse our products by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts (not applicable to Instagram)
  • Creating inauthentic profiles
  • Sharing an account with any other person (not applicable to Instagram)
  • Creating another Facebook or Instagram account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content's origin, if:
    • The entity or an authorized representative objects to the content, and
    • Can establish a risk of harm to members of the public.

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies
  • Providing a false date of birth

Misuse our products by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts
  • Creating inauthentic profiles
  • Sharing an account with any other person
  • Creating another Facebook account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content's origin, if:
    • The entity or an authorized representative objects to the content, and
    • Can establish a risk of harm to members of the public.

Engage in inauthentic behavior, which includes creating, managing, or otherwise perpetuating

  • Accounts that are fake
  • Accounts that have fake names
  • Accounts that participate in, or claim to engage in, coordinated inauthentic behavior, meaning that multiple accounts are working together to do any of the following:
    • Mislead people about the origin of content
    • Mislead people about the destination of links off our services (for example, providing a display URL that does not match the destination URL)
    • Mislead people in an attempt to encourage shares, likes, or clicks
    • Mislead people to conceal or enable the violation of other policies under the Community Standards

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies
  • Providing a false date of birth

Misuse our profilesproducts by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts
  • Creating inauthentic profiles
  • Sharing an account with any other person
  • Creating another Facebook account after being banned from the site
  • Creating or Managing a Page, Group, Event or Instagram Profile because the previous Page, Group, Event or Instagram Profile was removed from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content's origin, if:
    • The entity or an authorized representative objects to the content, and
    • Can establish a risk of harm to members of the public.

Engage in inauthentic behavior, which includes creating, managing, or otherwise perpetuating

  • Accounts that are fake
  • Accounts that have fake names
  • Accounts that participate in, or claim to engage in, coordinated inauthentic behavior, meaning that multiple accounts are working together to do any of the following:
    • Mislead people about the origin of content
    • Mislead people about the destination of links off our services (for example, providing a display URL that does not match the destination URL)
    • Mislead people in an attempt to encourage shares, likes, or clicks
    • Mislead people to conceal or enable the violation of other policies under the Community Standards

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies
  • Providing a false date of birth

Misuse our profiles product by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts
  • Creating inauthentic profiles
  • Sharing an account with any other person
  • Creating another account after being banned from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page assuming to be or speak for another person or entity for whom the user is not authorized to do so.
  • Posting imagery that is likely to deceive the public as to the content's origin, if:
    • The entity or an authorized representative objects to the content, and
    • Can establish a risk of harm to members of the public.

Engage in inauthentic behavior, which includes creating, managing, or otherwise perpetuating

  • Accounts that are fake
  • Accounts that have fake names
  • Accounts that participate in, or claim to engage in, coordinated inauthentic behavior, meaning that multiple accounts are working together to do any of the following:
    • Mislead people about the origin of content
    • Mislead people about the destination of links off our services (for example, providing a display URL that does not match the destination URL)
    • Mislead people in an attempt to encourage shares, likes, or clicks
    • Mislead people to conceal or enable the violation of other policies under the Community Standards

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies
  • Providing a false date of birth

Misuse our profiles product by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts
  • Creating inauthentic profiles
  • Sharing an account with any other person
  • Creating another account after being banned from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page that speaks for another person or entity without authorization when the authorized party objects to the contentassuming to be or speak for another person or entity for whom the user is not authorized to do so.

Engage in inauthentic behavior, which includes creating, managing, or otherwise perpetuating

  • Accounts that are fake
  • Accounts that have fake names
  • Accounts that participate in, or claim to engage in coordinated inauthentic behavior, meaning that multiple accounts are working together to do any of the following:
    • Mislead people about the origin of content
    • Mislead people about the destination of links off our services (for example, providing a display URL that does not match the destination URL)
    • Mislead people in an attempt to encourage shares, likes, or clicks
    • Mislead people to conceal or enable the violation of other policies under the Community Standards.

Do not:

Misrepresent your identity by

  • Using a name that does not abide by our name policies
  • Providing a false date of birth

Misuse our profiles product by

  • Creating a profile for someone under thirteen years old
  • Maintaining multiple accounts
  • Creating inauthentic profiles
  • Sharing an account with any other person
  • Creating another account after being banned from the site
  • Evading the registration requirements outlined in our Terms of Service

Impersonate others by

  • Using their images with the explicit aim to deceive people
  • Creating a profile assuming the persona of or speaking for another person or entity
  • Creating a Page that speaks for another person or entity without authorization when the authorized party objects to the content

Engage in inauthentic behavior, which includes creating, managing, or otherwise perpetuating

  • Accounts that are fake
  • Accounts that have fake names
  • Accounts that participate in coordinated inauthentic behavior, meaning that multiple accounts are working together to do any of the following:
    • Mislead people about the origin of content
    • Mislead people about the destination of links off our services (for example, providing a display URL that does not match the destination URL)
    • Mislead people in an attempt to encourage shares, likes, or clicks
    • Mislead people to conceal or enable the violation of other policies under the Community Standards.
User experiences

See some examples of what enforcement looks like for people on Facebook, such as: what it looks like to report something you don’t think should be on Facebook, to be told you’ve violated our Community Standards and to see a warning screen over certain content.

Note: We’re always improving, so what you see here may be slightly outdated compared to what we currently use.

Reporting
1
Universal entry point

We have an option to report, whether it’s on a post, a comment, a story, a message or something else.

2
Get started

We help people report things that they don’t think should be on our platform.

3
Select a problem

We ask people to tell us more about what’s wrong. This helps us send the report to the right place.

4
Report submitted

After these steps, we submit the report. We also lay out what people should expect next.

Post-report communication
1
Update via notifications

After we’ve reviewed the report, we’ll send the reporting user a notification.

2
More detail in the Support Inbox

We’ll share more details about our review decision in the Support Inbox. We’ll notify people that this information is there and send them a link to it.

3
Appeal option

If people think we got the decision wrong, they can request another review.

4
Post-appeal communication

We’ll send a final response after we’ve re-reviewed the content, again to the Support Inbox.

Takedown experience
1
Immediate notification

When someone posts something that violates our Community Standards, we’ll tell them.

2
Additional context

We’ll also address common misperceptions around enforcement.

3
Explain the policy

We’ll give people easy to understand explanations about why their content was removed.

4
Ask for input

After we’ve established the context for our decision and explained our policy, we’ll ask people what they'd like to do next, including letting us know if they think we made a mistake.

5
Tell us more

If people disagree with the decision, we’ll ask them to tell us more.

6
Set expectations

Here, we set expectations on what will happen next.

Warning screens
1
Warning screens in context

We cover certain content in News Feed and other surfaces, so people can choose whether to see it.

2
More information

In this example, we give more context on why we’ve covered the photo with more context from independent fact-checkers

Enforcement

We have the same policies around the world, for everyone on Facebook.

Review teams

Our global team of over 15,000 reviewers work every day to keep people on Facebook safe.

Stakeholder engagement

Outside experts, academics, NGOs and policymakers help inform the Facebook Community Standards.