Facebook Community Standards
Policies that outline what is and isn't allowed on the Facebook app.
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Community Standards Enforcement Report
Quarterly report on how well we're doing at enforcing our policies on the Facebook app and Instagram.
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Report on how well we're helping people protect their intellectual property.
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Fraud and Deception
Policy details
Change log
CHANGE LOG
Change log
Today
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Sep 3, 2019
Policy Rationale
Do not post:
Content that provides instructions on, engages in, promotes, coordinates, encourages, facilitates, recruits for, or admits to the offering or solicitation of any of the following activities:
- Deceiving others to generate a financial or personal benefit to the detriment of a third party or entity through:
- Investment or financial scams:
- Loan scams
- Advance fee scams.
- Gambling scams
- Ponzi or pyramid schemes.
- Money or cash flips or money muling.
- Investment scams with promise of high rates of return.
- Inauthentic identity scams:
- Charity scams.
- Romance or impersonation scams
- Establishment of false businesses or entities.
- Product or rewards scams:
- Grant and benefits scams.
- Tangible, spiritual or illuminati scams.
- Insurance scams, including ghost broking
- Fake jobs, work from home or get-rich-quick scams.
- Debt relief or credit repair scams.
- Investment or financial scams:
- Engaging and co-ordinating with others to fraudulently generate a financial or personal benefit at a loss for a third party, such as people, businesses or organisations through:
- Fake documents or financial instruments by:
- Creating, selling or buying of:
- Fake or forged documents.
- Fake or counterfeit currency or vouchers.
- Fake or forged educational and professional certificates.
- Money laundering
- Creating, selling or buying of:
- Fake documents or financial instruments by:
- Stolen information, goods, or services by:
- Credit card fraud and goods or property purchases with stolen financial information
- Trading, selling or buying of:
- Personal Identifiable Information.
- Fake and misleading user reviews or ratings.
- Credentials for subscription services.
- Coupons.
- Sharing, selling, trading, or buying of:
- Future exam papers or answer sheets.
- Betting manipulation (for example match fixing).
- Manipulation of measuring devices such as electricity or water meters in order to bypass their authorised or legal use.
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
Content that engages in, promotes, encourages, facilitates, or admits to the following activities:
- Bribery.
- Embezzlement.
In certain cases, we will allow content that may otherwise violate the Community Standards when it is determined that the content is satirical. Content will only be allowed if the violating elements of the content are being satirized or attributed to something or someone else in order to mock or criticize them.
User experiencesSee some examples of what enforcement looks like for people on Facebook, such as: what it looks like to report something you don’t think should be on Facebook, to be told you’ve violated our Community Standards and to see a warning screen over certain content.
Note: We’re always improving, so what you see here may be slightly outdated compared to what we currently use.
Reporting
1
Universal entry point
We have an option to report, whether it’s on a post, a comment, a story, a message or something else.
2
Get started
We help people report things that they don’t think should be on our platform.
3
Select a problem
We ask people to tell us more about what’s wrong. This helps us send the report to the right place.
4
Report submitted
After these steps, we submit the report. We also lay out what people should expect next.
Post-report communication
1
Update via notifications
After we’ve reviewed the report, we’ll send the reporting user a notification.
2
More detail in the Support Inbox
We’ll share more details about our review decision in the Support Inbox. We’ll notify people that this information is there and send them a link to it.
3
Appeal option
If people think we got the decision wrong, they can request another review.
4
Post-appeal communication
We’ll send a final response after we’ve re-reviewed the content, again to the Support Inbox.
Takedown experience
1
Immediate notification
When someone posts something that violates our Community Standards, we’ll tell them.
2
Additional context
We’ll also address common misperceptions around enforcement.
3
Explain the policy
We’ll give people easy to understand explanations about why their content was removed.
4
Ask for input
After we’ve established the context for our decision and explained our policy, we’ll ask people what they'd like to do next, including letting us know if they think we made a mistake.
5
Tell us more
If people disagree with the decision, we’ll ask them to tell us more.
6
Set expectations
Here, we set expectations on what will happen next.
Enforcement
We have the same policies around the world, for everyone on Facebook.
Review teams
Our global team of over 15,000 reviewers work every day to keep people on Facebook safe.
Stakeholder engagement
Outside experts, academics, NGOs and policymakers help inform the Facebook Community Standards.
Get help with fraud and deceptionLearn what you can do if you see something on Facebook that goes against our Community Standards.
