Oversight Board Selects a PAO on Meta’s Cross-Check Policies


DEC 12, 2022

The Oversight Board announced the selection of a case referred by Meta that is a policy advisory opinion regarding how we can continue to improve our cross-check system.

Background information about our cross-check system can be found in our Transparency Center.

In this policy advisory opinion referral, Meta is asking for guidance on the following questions:

  • Because of the complexities of content moderation at scale, how should Meta balance its desire to fairly and objectively apply our Community Standards with our need for flexibility, nuance, and context-specific decisions within cross-check?

  • What improvements should Meta make to how we govern our Early Response (“ER”) Secondary Review cross-check system to fairly enforce our Community Standards while minimizing the potential for over-enforcement, retaining business flexibility, and promoting transparency in the review process?

  • What criteria should Meta use to determine who is included in ER Secondary Review and prioritized as one of many factors by our cross-check ranker in order.

Once the board has finished deliberating, we will consider and publicly respond to its recommendations within 30 days, and will update this post accordingly. Please see the board’s website for the recommendations when they issue them.

Case decision

We welcome the Oversight Board’s decision today on this policy advisory opinion referral.

After conducting a review of the recommendations provided by the board, we will update this post.